Support

Exceed your customers’ expectations by resolving issues quickly.

Difference

Case Management

Prioritise reported issues in one place and never lose track of them to achieve a speedy response.

Day-rain

SLA Management

Automatically set deadlines based on urgencies to help your team resolved issues and meet time frames.

Timer

Time Tracking

Record your team's time spent working & measure how well they solve issues.

Mail-opened

Email & SMS Communication

Answer concerns through email and SMS smoothly, and record any responses automatically to the system.

Incoming-mail

Enquire through email

Record support emails into trackable case records in the system and set automatic responses.

Day-rain

Ticketing Portal

Provide a channel for your clients to submit enquiries or concerns and manage them in one platform.

Top reasons to choose Zibe

All-in-one Solution

Drive efficiency to your operations and reduce your cost by putting a solution that will cover the sales, marketing and operational aspect of the business in one place where the rest of the team can also collaborate and accomplish different tasks seamlessly.

Highly Customisable

Keep up with the ever-changing needs of your business with our highly adaptive solutions that let you use a real-time drag-and-drop page editor to define individual application pages and forms.

Integrated and Automated

Improve your team's productivity while reducing wasted time due to manual processes and fragmented IT resources through automation with Zibe Solutions' fully integrated Business OS.

Available 24/7

Keeping your systems working is crucial to your operations. That is why we offer 24/7 direct access to our support team that gives you peace of mind knowing that there will always be someone to assist you with any concerns.

Let’s get started. Zibe us!

Accelarate your business with ease. Our experienced business expert will be in touch to help you optimise your business. Make that step towards digital transformation!

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